Man calls out sale of 'fake water bottle' at UP station. Railways reacts to video
A commuter alleged that a stall on platform 8 at Prayagraj Junction was selling non-approved bottled water and raised the issue with staff. The complaint drew online attention, prompting a reply from Railway Seva.

A viral video from Uttar Pradesh’s Prayagraj Junction shows a commuter questioning a platform vendor over the sale of an allegedly unauthorised bottled water brand.
The passenger claimed the bottles were not approved by the Railways and urged officials to intervene. The post prompted a reply from Railway Seva.
The video, which has been shared on social media, shows the commuter confronting the stall operator over the sale of bottled water labelled "Elvish". According to the passenger, the brand does not have the necessary railway authorisation to be sold at the station.
During the exchange, the commuter questions the vendor about the water bottles being stocked and argues that passengers have the right to receive approved products at railway stations. He also alleges that instead of responding to the concern, the stall staff displayed an indifferent attitude.
Expressing concern over the issue, the passenger tagged Indian Railways on social media and called for the vendor's licence to be cancelled if the allegations were found to be true.
Watch the video:
He argued that selling unauthorised bottled water could compromise passenger safety, particularly at one of the country's busiest railway stations.
The video has since gained traction online, prompting an official response from RailwaySeva.
"Related officials are being informed. @drmprayagrajnc We apologise for the inconvenience. We request you to please share your mobile number with us alternatively via DM. You can also directly register your complaint at RailMadad for prompt resolution," RailwaySeva said in its reply.
The incident has sparked discussions among commuters, with many calling for stricter monitoring of food and beverage vendors at railway stations. Others said the prompt response from RailwaySeva was encouraging, while hoping the complaint would be investigated thoroughly to ensure passenger safety and compliance with railway norms.
A viral video from Uttar Pradesh’s Prayagraj Junction shows a commuter questioning a platform vendor over the sale of an allegedly unauthorised bottled water brand.
The passenger claimed the bottles were not approved by the Railways and urged officials to intervene. The post prompted a reply from Railway Seva.
The video, which has been shared on social media, shows the commuter confronting the stall operator over the sale of bottled water labelled "Elvish". According to the passenger, the brand does not have the necessary railway authorisation to be sold at the station.
During the exchange, the commuter questions the vendor about the water bottles being stocked and argues that passengers have the right to receive approved products at railway stations. He also alleges that instead of responding to the concern, the stall staff displayed an indifferent attitude.
Expressing concern over the issue, the passenger tagged Indian Railways on social media and called for the vendor's licence to be cancelled if the allegations were found to be true.
Watch the video:
He argued that selling unauthorised bottled water could compromise passenger safety, particularly at one of the country's busiest railway stations.
The video has since gained traction online, prompting an official response from RailwaySeva.
"Related officials are being informed. @drmprayagrajnc We apologise for the inconvenience. We request you to please share your mobile number with us alternatively via DM. You can also directly register your complaint at RailMadad for prompt resolution," RailwaySeva said in its reply.
The incident has sparked discussions among commuters, with many calling for stricter monitoring of food and beverage vendors at railway stations. Others said the prompt response from RailwaySeva was encouraging, while hoping the complaint would be investigated thoroughly to ensure passenger safety and compliance with railway norms.