iOS 18 Glitches: CCPA Probes Apple Warranty Terms Over Screen Damage Costs
The Central Consumer Protection Authority has escalated its investigation into Apple's software warranty terms in India following complaints from iPhone users regarding display glitches. Several consumers reported green, pink, and white lines on screens as well as audio issues after installing the iOS 18 update, incurring repair costs of around 27,000 to 28,000 rupees. The regulator stated that charging users for hardware problems linked to software updates could violate fair trade principles. Apple has rejected the allegations, arguing that excluding software from warranty coverage is a global industry practice and it cannot insure against every technological risk. If found liable, the company could face penalties, refunds, or mandatory changes to its warranty terms.
