Bengaluru Civic Woes: Resident Repairs Broken Footpath After Inaction, Authority Responds
A Bengaluru resident took matters into his own hands by funding and building a cement ramp on a badly damaged footpath after civic authorities failed to act on repeated complaints. The citizen highlighted that despite raising tickets on the BBMP portal, sending emails, and reaching out via helplines, no action was taken to fix the junction, making it inaccessible for strollers and wheelchairs. In response, a civic official acknowledged the department's responsibility while welcoming constructive citizen participation. The official explained that managing over 15,000 kilometres of roads requires prioritising arterial and sub-arterial stretches, while assuring that the administration will strive to be more responsive to public grievances.





